Catering

Compare the right catering model.

Choose Fix & Supply or understand Service Only, compare per-person menu guides and review the verified booking terms before requesting a quotation.

Catering work

Prepared dishes, buffet setup and service.

Selected photographs of genuine Marvel Treats catering work. Menu choices, quantities and service requirements are confirmed during quotation.

Guests and catering staff serving food from a full outdoor buffet.
Event WorkOutdoor catering service
Long indoor buffet table lined with covered gold chafing dishes.
Event WorkBuffet equipment setup
Three buffet trays with seasoned rice, a cheese-topped baked dish and browned meat.
CateringPrepared catering spread
Fresh lettuce, cucumber and tomato salad with dressing in a gold chafing dish.
CateringFresh salad
Buffet pan filled with browned poultry pieces and vegetable garnish.
CateringBuffet poultry tray
Gold chafing dish containing bone-in meat pieces in brown sauce.
CateringPrepared meat dish
Open gold chafing dishes with rice, a cheese-topped baked dish and cooked meat, with catering staff behind.
CateringOpen gold buffet line
Three catering trays with rice, a cheese-topped baked pasta dish and sauced poultry pieces.
CateringPrepared buffet trays
Gold chafing dish filled with a finely chopped dark red vegetable side.
CateringPrepared vegetable side
Buffet tray containing a cheese-topped baked pasta dish with small red toppings.
CateringCheese-topped baked dish

Catering service types

Fix & Supply or Service Only.

Events with fewer than 100 guests are handled strictly under Fix & Supply.

Model 02

Service Only / Labour Only

From US$2per person/head

The client provides the ingredients, while Marvel Treats provides the catering labour and service.

The catering service may include:

  • Use of catering utensils
  • Food preparation using client-supplied ingredients
  • Food serving
  • Washing up

All ingredients must be made available at least 48 hours before the event.

Request Service Only Quote

Custom Catering Menus

Request a menu built around your event.

Custom menus are welcome. Send us your preferred dishes and event requirements, and Marvel Treats will prepare a quotation accordingly.

The quotation may consider:

  • Selected ingredients
  • Number of guests
  • Preparation requirements
  • Service requirements
  • Transport requirements
Request a Custom Menu Quote

Catering Terms and Conditions

Clear terms before you book.

A non-refundable 30% deposit secures the event date. The remaining balance is due 72 hours before the event.

Booking

30% deposit

Required upfront and non-refundable.

Final balance

72 hours

Must be paid before the event.

Food safety

120 minutes

Food should be consumed within this period after service.

Utensils fee

US$20 refundable

Refunded when utensils return without damage or loss.

Open full catering terms

Service and guest numbers

  • Charges cover catering labour, use of utensils, food serving and washing up.
  • Under Fix & Supply, Marvel Treats supplies the required ingredients and provides the catering service.
  • Under Service Only, the client supplies the ingredients while Marvel Treats provides the catering service.
  • Minimum guest number within Bulawayo: 10.
  • Minimum guest number outside Bulawayo: 60.
  • Events with fewer than 100 guests are handled strictly under Fix & Supply.

Booking and payment

  • A non-refundable deposit of 30% is required upfront to secure the event date.
  • The remaining balance must be paid 72 hours before the event.

Service Only requirements

  • All ingredients must be made available to the caterer at least 48 hours before the event.

Labour-only ingredient lists

Ingredient lists are professional event-planning work and are not supplied before booking confirmation. For Labour Only or Service Only catering, the detailed ingredient list and quantities will be compiled only after the 30% non-refundable deposit has been paid and the menu, guest count and event details have been confirmed.

Before payment, customers may receive general information about menus and services, but not:

  • Exact ingredient quantities
  • A complete event-specific shopping list
  • Detailed procurement calculations
  • Event-specific food calculations

Changes to the guest count or menu may require the ingredient list and quotation to be recalculated.

Transport

  • Catering transport within Bulawayo is charged between US$20 and US$40 depending on the location.
  • Catering transport outside Bulawayo is charged at US$2 per kilometre.
  • The outside-Bulawayo kilometre rate covers the return journey.
  • Delivery and transport are not included in product and menu prices unless specifically stated.

Utensils and damages

  • The client is responsible for any loss of or damage to Marvel Treats utensils.
  • A refundable US$20 utensils/security fee is paid upfront.
  • The fee is refunded if utensils are returned without damage or loss.

Additional guests

  • Additional guests attract an extra charge because they use the catering service.

Food safety

  • Clients should consume food no later than 120 minutes after it has been set up or served.
  • Marvel Treats reserves the right to retain food considered unsafe for later consumption.

Special requests

  • Special requests must be communicated at least 72 hours before the event.

Frequently Asked Questions

Catering questions, answered.

How do I place an order?

Select a product, menu or service, then send the event date, quantity, location and requirements through WhatsApp. Marvel Treats confirms availability and prepares a quotation.

Are delivery charges included?

No. Delivery and transport are charged separately unless specifically stated.

What does Fix & Supply mean?

You pay; Marvel Treats provides the ingredients, prepares the food and serves the guests.

What does Service Only mean?

The client provides the ingredients, while Marvel Treats provides the catering labour and service.

Can I request a custom menu?

Yes. Send the preferred dishes, event requirements, event date, location, number of guests and required services for a quotation.

What deposit is required?

A non-refundable deposit of 30% is required upfront to secure the event date.

When must the final balance be paid?

The remaining balance must be paid 72 hours before the event.

What is the minimum number of catering guests?

The minimum within Bulawayo is 10 guests. The minimum outside Bulawayo is 60 guests. Events with fewer than 100 guests are handled strictly under Fix & Supply.

Do you serve customers outside Bulawayo?

Yes. Arrangements are available for clients outside Bulawayo. Outside-Bulawayo transport is charged at US$2 per kilometre, covering the return journey.

How early must ingredients be supplied for Service Only?

All ingredients must be made available to the caterer at least 48 hours before the event.

How early must special requests be submitted?

Special requests must be communicated at least 72 hours before the event.